SiteMeter IE Issues Resolved

The following update was posted to the SiteMeter.com home page earlier today:

Dear SiteMeter Users,

We have become aware of a compatibility issue with our SiteMeter tracking code and IE 7 ([and] IE 6) browsers that started sometime last night.

The problem was related to some work we were doing on the backend system for our upcoming website launch.

We’ve identified and resolved two separate but related issues -

1 - IE Users viewing pages - There was a problem with users who placed their SiteMeter tracking code outside of their HTML Body Tag. Because of the changes we made this created a failure for visitors viewing sites using Internet Explorer 7.

2 - Accessing SiteMeter and Stats - Individuals trying to access or view their SiteMeter stats by clicking on their SiteMeter logo/icons were unable to gain access. This again appears to have affected only individuals using IE7.

At this time both problems have been fixed and our services are fully operational.

For those who removed the SiteMeter code from your pages please be assured that the problem has been resolved and we sincerely apologize for the inconvenience.

Sincerely,
The SiteMeter Team

plezWorld apologizes to all the bloggers and friends who were unable to access this site over the past 24 hours. hopefully, SiteMeter.com will do a better job of testing their software updates/patches prior to releasing them to an unsuspecting Internet universe... especially, on a Friday afternoon!

plezWorld Down? SiteMeter Crashing IE Sites!

for some reason, on August 1st, i could not access plezWorld. get a weird message that Internet Explorer cannot access my page.

BLOG UPDATE (08/02/2008 11:00AM EST):
my good friend over at Electronic Village, scooped me with some info that it was the blog counter SiteMeter.com that was generating the error.

All websites that used the javascript code for SiteMeter.com are currently inaccessible from Internet Explorer 6.0 and 7.0. Here is the site that has a fix for the SiteMeter.com error.

Basically you need to do one of the following:

Remove all javascript for SiteMeter.com from your site (i have a counter on each page, so there can be over 100 references on my blog)

Go to Internet Explorer Tools and restrict access to SiteMeter:

Click on the menu Tools -> Internet Options.
Click on the tab Security.
Click on the icon Restricted Sites.
Click on the button Sites.
Under Add this website to the zone:
Type the text "http://*.sitemeter.com" (without quotes).
Click the Add button. Click Close. Click OK.

i'm going with the second option, so that WHEN SiteMeter.com fixes the problem, i can quickly un-Restrict the site. so far, it is the best way to track the traffic that goes through plezWorld.